Our Quality Commitment

The Online Workshop Environmental Policy

It is the policy of The Online Workshop to execute all necessary works in a manner which minimises the impact on the existing environment.

In all organisational undertakings, The Online Workshop is committed:

  • To the prevention of pollution
  • To the identification of relevant legal requirements and how they are applicable to the delivery of our products and services in any state or territory
  • To compliance with all legal and client requirements.
  • To continual improvement
  • To communicating with our employees and subcontractors, both the importance of conformity with this policy and related environmental procedures as well as the significant environmental aspects and related actual or potential impacts

  

Kevin Ramsey

Chief Executive Officer

-------------------------------------------------------------------------------------------------------------

The Online Workshop Quality Policy

The Online Workshop has established a quality reputation as a Software Developer committed to meeting all regulatory and client requirements in a range of software application development activities including:

  • Software Application Specification
  • Development and Support of Licensed Application
  • Interface Design
  • Project Scoping
  • Project Management
  • Software Delivery
  • Training Materials Development and Training Delivery
  • Supporting User Acceptance Testing
  • Data Migration, Validation and Testing
  • System Integration Services
  • Software Customisation

The Online Workshop has maintained a Quality Management System since 2007. Today our documented systems and procedures are being prepared for certification to the internationally recognised standard ISO 9001:2000. Our certification includes the management of design processes.

Our overarching objectives are to:

  • Complete contracted projects to required specifications, on time and within budget.
  • Provide our software development and project management services in a way that will enhance our client's reputation as well as our own.
  • Exceed our client's expectation of a job well done.

The Online Workshop is committed to the principal of, and implementation of, continual improvement processes. All employees and contractors engaged by the company have responsibilities in the delivery of a quality product and service for our clients.

 

The Online Workshop understands the necessity of a competent, enthusiastic and quality conscious workforce and is committed to provide the resources, training and motivation to achieve our objective.